01

The converter is not behaving

A YouTube conversion that stops, a download that never begins, or a page that looks broken. Send the video URL, your browser and OS, and what appeared instead of the file — that is usually enough to reproduce it on the first pass.

Write to support →
02

Copyright and takedown

For rights holders and their agents. The Terms of Service list what a complete notice needs to contain. We store no files, so the remedy is usually blocking a specific video from being processed.

Send a notice →
03

Privacy requests

Access, deletion or questions about data. Read the Privacy Policy first — there are no accounts and nothing is retained, so in most cases the honest answer is that we hold nothing about you.

Make a request →
04

Security disclosure

Found a vulnerability? Tell us before you tell anyone else, and include enough detail to reproduce it. Good-faith reports are welcome and will not be treated as a breach of the terms.

Report privately →